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Home > Return Policy

Return Policy

30-Day Money Back Guarantee!
If you're not happy, we're not happy!

If you are not satisfied with your order from Karen's Cookies, you may return it within 30 days and we will either credit your card or provide store credit (your choice). Before sending your return, please contact us so we can decide how to best resolve the issue (in some cases a return is not necessary to receive a replacement.)

Phone: 1-800-934-3997
or click here to email us

Unfortunately, we cannot offer a credit for your shipping charges or fees paid to customs for international shipments.*

You may send your return to:
Karen's Cookies
4366 E. 17th St.
Ammon, ID   83406

* Exceptions may include damaged or incorrect items - but will still be at the discretion of Karen's Cookies.

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